At Horizon Family Medical Group, we know that caring for our patients goes well beyond the office visit. That’s why we have an in-house outreach team whose sole purpose is to make sure our patients are receiving the care they need and staying on track with their health goals.
Here are three ways Horizon ensures you receive complete patient care:
Our outreach team
We proactively reach out to patients to schedule appointments and check-ins.
At Horizon, we believe that proactive care is the best care. That’s why our outreach team regularly contacts patients to schedule appointments and arrange check-ins. We know that it can be difficult for patients to keep track of their health appointments, so we make it a priority to reach out and provide reminders. These aren’t telemarketer or SPAM calls or emails.
Coordinators are simply working hard to ensure you stay healthy. And, we’re always available to answer any questions or concerns you may have about your care.
Our Integrated System of Care
We follow up with patients after their appointments to make sure they’re doing well.
We know that post-appointment follow-ups are just as important as the appointment itself. That’s why our team makes it a point to check in with patients after their appointments to make sure they’re feeling better and doing well. We also use this time to answer any questions or concerns you may have about your care.
When you see providers and specialists within our Horizon family, you’re seeing a network of caregivers who communicate your needs seamlessly across all offices and providers. No more “starting at square one” when you speak with a caregiver.
Our Partnership with FindHelp.org
We offer a variety of educational resources to help patients better understand their health conditions and how to best manage them.
We see our patients as whole people, not just a patient number or a prescription. We know that our patients have needs that can’t be met with an office visit or an exam. That is why we’ve partnered with the folks at FindHelp.org. Together, we proved information about thousands of local resources that are just a click away.
Click the button below, enter your zip code, and check out all the free and low-cost resources for food, housing, jobs, transportation, and legal, financial, and medical aid right in your area!
We believe that knowledge is power when it comes to managing your health. If you have any questions or concerns about your care, please don’t hesitate to reach out. We’re here to help you stay healthy!